In line with Article 10 of Law No. 6698 on the Protection of Personal Data ("KVKK"), this notice explains how your personal data is processed when you fill in the "Build your app" form on softcloud.com.tr.
1. Data Controller
Data controller: Faruk Sancak (SoftCloud)
Location: İstanbul, Türkiye
Contact: support@softcloud.com.tr
2. Personal Data Processed
The information you share in the form is processed:
- Identity and contact: full name, email address, phone number (optional; required if you choose a phone reply), company name (optional), preferred contact method (email or phone)
- Project details: app type (the description if you choose "Other"), platform, admin panel need, requested features, who prepares the design and whether your brand identity is ready, apps or links you like, style preference, budget range, desired delivery time, current status, project description and (optionally) a file link you share
- The preliminary estimate shown in the form (informational only) and the form language (TR/EN)
- Consent record: your confirmation that you have read this notice and agree to your details being processed so we can reply to your request
- Marketing consent record: whether you want to receive emails about new apps and campaigns (optional checkbox; if you leave it unticked, it is recorded as "no")
- Technical data: to limit abuse, a shortened (hashed) value of your IP address is kept temporarily for rate limiting; the IP address itself is not stored
No files are uploaded through the form. Our site does not use analytics or advertising cookies.
3. Purposes of Processing
Your data is processed to:
- review your request and reply to you,
- prepare a quote and a preliminary estimate for you,
- hold a pre-contract discussion where needed,
- prevent abuse of the form (automated submissions),
- only if you give explicit consent: send promotional emails to your email address about new apps and campaigns.
Promotional email is a separate purpose and is sent only if you tick the optional marketing checkbox in the form. Leaving it unticked does not affect how your request is handled.
4. Legal Grounds
To reply to your request and prepare a quote, your data is processed under Article 5(2)(c) of KVKK, on the ground that it is directly related to the conclusion or performance of a contract. The checkbox at the end of the form shows that you have read this notice and agree to your details being processed so we can reply to your request; this checkbox does not mean consent to marketing. Form abuse prevention is based on the legitimate interests of the data controller (Art. 5/2-f).
Sending promotional email is based on your explicit consent under Article 5(1) of KVKK. This consent relates only to receiving emails about new apps and campaigns, is based on information, and is given freely by ticking a separate, optional checkbox in the form. Commercial electronic messages are sent in accordance with the applicable legislation. You can withdraw your consent at any time by writing to support@softcloud.com.tr or using the link in the email you receive. Withdrawal does not affect the lawfulness of processing carried out before it; after you withdraw, no promotional email is sent.
This section will be finalized after legal review.
5. Transfer of Data
The form content is sent as an email to support@softcloud.com.tr. The provider that supplies our hosting and email infrastructure (Hostinger) may technically access the data in this process. Your data is not sold to anyone else or shared for marketing.
This section will be finalized after legal review.
6. Retention Period
If no contract is made, your form data is kept for 12 months after the quotation process ends (so that we can answer follow-up questions); if a contract is made, it is kept for the duration of the contract and for the periods required by law. When the period expires, your data is deleted, destroyed or anonymized. You can ask for earlier deletion at any time (see Section 7).
7. Your Rights
Under Article 11 of KVKK, you may apply to the data controller to:
- learn whether your personal data is processed,
- request information if it has been processed,
- learn the purpose of processing and whether it is used accordingly,
- know the third parties to whom it is transferred in Türkiye or abroad,
- request correction if it is incomplete or inaccurate,
- request deletion or destruction under the conditions of Article 7 of KVKK,
- request that these actions be notified to the third parties to whom the data was transferred,
- object to a result against you that arises from analysis of the data exclusively by automated systems,
- claim compensation if you suffer damage due to unlawful processing.
8. How to Apply
You can send your requests to support@softcloud.com.tr by email. We conclude applications as soon as possible and within thirty days at the latest.
9. Changes
We may update this notice from time to time. The current version is published on this page with a revised Effective Date.